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VoIP telephony is a telephone system that resides in the cloud rather than in your office, so there’s no need for a traditional PBX system.
Applications and Software Integrations for VoIP systems (plus many more)
What is VoIP?
Simply put, VoIP (Voice over Internet Protocol) provides the ability to make and receive calls digitally over your internet connection rather than your tradition phone lines.
Using VoIP, you still simply dial the number you wish to call as you would with a traditional phone. The VoIP system we provide is hosted, meaning the PBX element is held in a secure data centre.
Users can access the system through different means, giving them complete flexibility to work remotely while always being in contact with customers and colleagues.
Whether you are a small business that would like to have the flexibility to work anywhere without missing an inbound call on your main business number to large corporates that work nationwide/worldwide and need to communicate on a regular basis, hold video conferences, instant message or want to ensure 100% of calls are answered with the hunt group option, a VoIP system will offer huge benefits to your business.
We work closely with worldwide providers to offer the very best solution for your needs. Including: 8×8, Ring Central & Gamma’s Horizon.
Also read our BT ISDN Blog within our “News” section on the website
IP Desk Phone – This works just like the traditional desk phone but with more functionality
Desktop soft phone – This is a screen-based virtual phone with headset. Calls are made and received over a broadband connection to the network.
Mobile Phone App – This application gives full access to the same services you obtain on your Desktop and allow complete flexibility for staff that are field based or mobile.
VoIP is an increasingly popular product offering that delivers efficient, cost effective telephony to business of all sizes.
Is VoIP cost effective?
As VoIP is faster than a traditional network, you might expect that switching to VoIP will be an expensive process, especially with the software licences and IP handsets you’ll need. However, as there is no need for a costly on premises PBX or maintenance, the cost for a VoIP System is reduced massively. Also, FREE & low-cost calls are also one of the major benefits of VoIP, making this an extremely cost-efficient upgrade.
When you consider the new benefits, system flexibility and scalable licencing you’ll soon be able to enjoy all the software benefits, such as, hunt groups, Instant messaging, video conferencing, call recording, reporting and much more, for potentially very little outlay.
Fully integrated with “Microsoft Teams” and many other platforms to allow seamless working.
Our services are tailored to each client’s needs, so please contact us to discuss your requirements in more detail and discuss a total end to end solution.
Make and receive calls and messages via the phone app (iOS and Android) using your dedicated virtual phone number.
Effortless collaboration with audio and video conferencing for up to 100 users
Make and received calls and messages from your dedicated virtual phone number and control how your call is handled
Known by many names including Internet phones, Hosted Telephony, Cloud Telephony. VoIP phones and systems are just like any other traditional desk phone and will normally operate in the same way. The difference is that the calls travel over the internet rather than traditional phone lines such as ISDN and PSTN.
A. Yes. There are a wide range of handsets available to support this and are compatible with VoIP
A. With BT no longer supplying ISDN lines and high PBX costs, moving to a VoIP system future proofs your business and offer many advantages, as VoIP is a software product, you’ll always have the latest most up to date product with no ongoing PBX maintenance costs. ISDN
A. Reduced costs, less maintenance, staff working flexibility, greater productivity and always current
A. In the majority of cases, Yes. Traditional PBX systems require a significant capital outlay or long lease to purchase the equipment and then maintain the unit during its life. With a VoIP system the only hardware required is the desk phone (if required) the VoIP product is software that carries a monthly licence fee for each user but is always up dated with the latest software at no additional cost and there is little to no maintenance day to day
A. Anyone and everyone. Whether you’re a small business with less than 5 employees to large corporates and Contact Centres, a VoIP system will offer benefits to all businesses
Your office connectivity is Key when looking at a VoIP system. As the VoIP system runs over your internet connectivity is vital this is sufficient to support your calls, PC’s and data running through your business. Quadrant Tech will always carry out full Site surveys prior to order to establish your current connectivity speed and suitability for a VoIP system
Do VoIP phone systems integrate with other software platforms such as Microsoft Team and Office 365?
Yes. There are many applications and software platforms that integrate seamlessly with VoIP phones. Whether you use Microsoft Teams, Microsoft Office 365, Outlook, Salesforce, Hubspot, G Suite or Bullhorn to name but a few, there are integration to enable this. Please speak to our team to find out more about your specific requirements.